FAQs

When can I deliver or collect my pet/s?

Weekdays 8am to 12 midday and 1pm to  5pm

We are closed for lunch between 12 midday and 1pm

Saturday 8am to 12 midday

Sunday 2pm to 5pm

We board pets in 365 days of the year, however we are closed to owners and visitors on Christmas Day and New Years Day. Sunday opening hours apply on Bank Holidays.

How much exercise will my dog/s get?

Your dog will have access to an outside run attached to their kennel all day weather permitted. Your dog will also be let out into a large grassed paddock twice a day where he/she can have a run off the lead. We are happy to socialise your dog with others if you wish, but will require your written permission to allow this. We also offer extra lead walks at £10 per hour.

What vaccinations are required before boarding?

Your cat must have its annual inoculations

Your dog must have its annual inoculations and be covered for kennel cough to stay at the kennels. Kennel Cough protection is highly recommended for dogs under 12months old and for elderly dogs.

Vaccination cover must be current for ten days before arrival and for the full duration of any stay.

Will you administer medication to my pet/s?

We will administer any medication to your pet during its stay at Gedrys Farm. Please provide clear written instructions regarding dosage and method of administration, including the times normally given. A standard charge of 50p per injection will be made.

What happens if my pet becomes ill during his/her stay?

If for any reason we have to take your pet/s to the vet during their stay with us we will inform you or your emergency contact. If we need to disburse fees we will wish these to be settled on collection together with any transport charges.

Can you collect or deliver my pet/s?

Please inform us at the time of booking if you require collection or delivery of your pet at a time convenient to yourself. We charge a minimum of £20 per journey. £40 if both collection and delivery are required.

What do I need to bring with me when dropping off my pet?

The vet’s certificate for your pet showing proof of vaccination must be brought on the first visit and thereafter on subsequent inoculations. We provide all bed/bedding and bowls, however you are more than welcome to bring any bedding and toys if you think it will help your pet/s to settle quicker. We provide a range of wet and dry food, however if your dog requires a specific diet that we do not stock you may bring this in with you.

How much are your fees?

Payment is to be made at the commencement of boarding. We accept either cash, cheque or card payments.     We reserve the right to ask for a 20% deposit for bookings made during our busy periods.

For a full list of all our prices please follow this link

A 10% discount will be applied for dogs that stay with us for more than 3 weeks. We have no maximum time in which we will keep your dog, however we will require payment in regular instalments for long stays.

How do puppies / older dogs / quiet dogs /social dogs cope?

Our staff are used to looking after dogs of all ages and temperaments. We have a structured routine at the kennels that most dogs easily adapt to. All the sleeping areas are heated during the colder months. Puppies tend to settle quite quickly and treat the experience as one big fun adventure. Social dogs also tend to settle very easily as mixing with other dogs can give them a fun way to pass the time. With quieter and older dogs we find a bit of extra TLC does the trick in settling them in. A bit of a fuss and making sure the dog is warm and comfortable enough to make them feel at home.