Boarding Terms and Conditions

1. Your pet will only be accepted for boarding if you are able to produce a certificate confirming your pets’ vaccinations are up to date, and they cover the entire duration of the stay. Dogs must be inoculated against Distemper, Hepatitis, Parvovirus, Leptospirosis and Kennel Cough. The kennel cough vaccination must be administered at least two weeks before your dog visits the kennels. 
2. All pets should be regularly wormed and flea-treated. Should any pet on arrival require treatment for internal or external parasites (fleas/worms etc.) then a charge will be levied for this.
3. Any current or ongoing problems with a pet’s health or temperament must be notified to us. Should it be necessary, at our discretion, for a vet to be called for any existing health conditions prior to boarding, all fees incurred are the responsibility of the owner.
4. We reserve the right to refuse any pet that we consider to be of an unreliable temperament, or sick at the time of boarding.
5. In the interest of the animal’s own safety, we reserve the right to separate pets from the same household that are sharing accommodation if needed.
6. Whilst every possible attention is given to each pet boarded with us, it is done so entirely at the owner’s risk.
7. Whilst we will only socialise dogs with similar personalities/size etc., socialisation of dogs is done so entirely at the owner’s risk.
8. We reserve the right at our discretion to call a vet for any pet - we will notify you as soon as possible if it is urgent. If a vet appointment is not urgent, we will contact you before booking.